Customer Needs Exploration

We help developers to test their technologies
and learn new development methodologies.

This 2-day workshop will lay the foundation for your customer-centric product or service development. On day one we will interview customers to get insights into their needs and motivations when using your product or service. Day two serves to synthesize all the insights you have gotten from potential users in order to identify what features customers really need, value and pay for. All insights are synthesized in a customer needs canvas, which is your perfect starting kit into a customer-centric, and thus sustainable, innovation process.

Duration2 days of active workshop for you and your team at the Free Software Lab.

€ 2'000.00 + VAT

(Lab-bonus available)

Book Service

Enter three dates you're available for the course, we will pick the one which also suits for us.
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Companies based in South Tyrol, who want to use our services, have access to the Lab-Bonus to co-finance the activity. The Lab-Bonus can cover 50% to 65% of the costs (depending on company size) for activities up to a total of 15,000 €.